Can I send you a tumbler I already have for you to use? 
Unfortunately at this time we are not accepting tumblers from customers

Can I exchange or get a refund on my tumbler?
The Glitter Press does not accept refunds or exchanges of products 

Can I change my ideas or designs on a tumbler after I have placed my order?
Sure! We allow 12 hours after the order is placed for customer changes if need be. After 12 hours all orders are FINAL 

What happens if I drop my cup or accidentally put it in the dishwasher or microwave? We are NOT responsible if a customer drops or for any damage obtained if the care instructions are not followed. Please treat your products as if they are glass due to them having a glass like finish.